The Absolute Best Banks in Naperville [Updated 2024]

Over the years, I've had my fair share of experiences with different banks around town. From opening up my very first savings account to getting a mortgage for my first home, I've learned what makes a bank stand out from the rest.

So, after reviewing 12 banks in Naperville, IL, I'm excited to share with you my top picks for the best banks in this wonderful city. Whether you're looking for convenience, excellent customer service, or competitive rates, Naperville has got it covered!

So sit back and let me guide you through the best banks in Naperville.

First American Bank

Highlights
Friendly staff
Quick issue resolution
Best banking experience
Exceptional customer service
Hardworking and friendly assistant VP

First off, the staff was incredibly friendly and welcoming. They made me feel right at home from the moment I walked in the door. And when I had an issue, they were quick to resolve it - no long wait times or frustrating phone calls needed.

But what really set First American Bank apart was the exceptional customer service I received. From opening a new account to handling my transactions, everything was done with a smile and a personal touch. It's not often you find that level of care in banking these days.

And let's talk about their assistant VP for a moment - this guy is seriously hardworking and friendly at the same time! He went above and beyond to make sure my banking experience was the best it could be.

Overall, I had the best banking experience at First American Bank in Naperville. Their commitment to exceptional customer service truly sets them apart from other banks in the area. So if you're looking for a bank that puts its customers first, look no further than First American Bank!

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Old National Bank

Highlights
Nice employees
Helpful service
Great rates
Lovely decor

First off, the employees were incredibly nice! They made me feel welcome from the moment I walked in. The customer service was also very helpful - they answered all my questions and even gave me advice on which accounts would be best for my financial needs.

But what really impressed me about Old National Bank were their great rates. I wasn't expecting to find such competitive rates at a smaller, local bank. It's clear that they value their customers and want to offer them the best possible deals.

Lastly, I have to mention the lovely decor inside the bank. It's not something you typically think about when choosing a bank, but it definitely adds to the overall experience. The modern design and comfortable seating made waiting in line (which wasn't long at all!) a breeze.

Overall, if you're looking for a bank with friendly employees, helpful service, great rates, and beautiful decor - Old National Bank is definitely worth considering.

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Republic Bank of Chicago

Highlights
Friendly service
Professionalism
Community values
Helpful staff

First of all, I was greeted with a warm welcome and friendly service by the staff. It's always nice to feel like a valued customer and not just another account holder. The professionalism of the team was evident from their attire and conduct.

What really stood out to me about Republic Bank of Chicago is their commitment to community values. They actively support local businesses and charities, which is a great way to give back to the community. As someone who cares about supporting small businesses, this is definitely a plus for me.

The staff were extremely knowledgeable and helpful, answering all my questions with patience and expertise. They made sure I understood all the different options available to me, without making me feel rushed or pressured into making any decisions.

Overall, my experience at Republic Bank of Chicago was fantastic. Their emphasis on community values, friendly service, professionalism, and helpful staff make them one of the best banks in Naperville. If you're looking for a bank that cares about its customers and the community it serves, then look no further than Republic Bank of Chicago!

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Naperville Bank & Trust

Highlights
Coin counting
No percentage fee
Free ATM access

Firstly, I was impressed by their coin counting service. As someone who loves to save every penny, this feature is a game-changer for me. It saves me the hassle of counting change at home and brings it straight to my account.

Plus, they don't charge any percentage fees on their services! Yay for no extra hidden costs! This shows the bank's commitment to transparency and fairness towards their customers.

Another great thing about Naperville Bank & Trust is that they offer free ATM access. This means I can easily withdraw money without worrying about extra charges or transaction fees. It's like having my own personal ATM machine.

Overall, I had a wonderful experience at Naperville Bank & Trust. Their friendly staff made me feel welcome and answered all my questions with patience and clarity. If you're looking for a reliable bank in Naperville with convenient features and no hidden fees, I highly recommend giving them a try!

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BankFinancial

Highlights
Multiple branches
Convenient hours
Competitive rates
Friendly service

Firstly, I was impressed by their multiple branches situated in convenient locations around the city. This made it easy for me to access any of their services without having to travel long distances.

Their convenient hours are another thing that caught my attention. Unlike some banks which only operate during weekdays, BankFinancial is open on both Saturdays and Sundays, making it easier for busy individuals like myself to manage my finances without interfering with my work schedule.

I was also pleased with the competitive rates they offer on loans and savings accounts. As someone who's always looking to save a few extra bucks, this was definitely a plus for me.

But what stood out the most about BankFinancial was their friendly service. From the moment I walked in, I felt welcomed by their warm and knowledgeable staff who were more than willing to answer all my questions and guide me through the process.

In conclusion, if you're looking for a bank that offers multiple branches, convenient hours, competitive rates and friendly service in Naperville, then BankFinancial is definitely worth checking out!

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Busey Bank

Highlights
Personalized
Helpful
Friendly staff
Great service

To start, the staff at Busey Bank were incredibly friendly and made me feel welcomed as soon as I walked in. They greeted me with a smile and seemed genuinely interested in helping me out. It's always great to see a bank that places emphasis on customer experience!

During my visit, I was impressed with how helpful the staff were. They answered all my questions with ease and provided me with detailed information about their services. I was particularly impressed with their personalized approach - they really took the time to understand my needs and offer solutions tailored to my specific situation.

Overall, I had an extremely positive experience at Busey Bank. Their great service coupled with their friendly and helpful staff make them stand out as one of the best banks in Naperville. If you're looking for a bank that values personalization and customer experience, Busey Bank is definitely worth checking out!

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Hanmi Bank

Highlights
Trusted since '09
Reliable service
Established bank

From the moment I walked in, I was impressed with the sleek and modern design of the bank. I was greeted by a friendly teller who immediately made me feel welcome. As someone who values reliability above all else, I was thrilled to learn that Hanmi Bank has been a trusted institution since 2009.

What really stood out to me during my visit was their commitment to providing top-notch service. The staff went above and beyond to answer any questions I had and made sure that all my needs were met. Their attention to detail and willingness to help truly set them apart from other banks in the area.

I also appreciate that Hanmi Bank is an established institution with a long history of success. It's reassuring to know that my money is being handled by experienced professionals who have been serving the community for many years.

Overall, I highly recommend Hanmi Bank for anyone looking for a reliable and trustworthy banking experience in Naperville. They exceeded my expectations with their exceptional service and commitment to excellence.

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Fifth Third Bank & ATM

Highlights
Friendly staff
Professional banker
Patient in explaining details

As soon as I walked in, I was greeted by a friendly staff member who made me feel welcomed. The atmosphere of the bank was professional yet inviting, and the banker who assisted me was knowledgeable and patient in explaining all the details about their services.

I was impressed with how thorough the banker was in answering my questions and providing additional information that I didn't even think to ask about. It's not often that you find someone who takes the time to make sure you understand everything, but this banker went above and beyond.

One thing that stood out to me was their commitment to customer service. They seemed genuinely interested in helping me find the best options for my needs rather than just pushing me toward a specific product.

Overall, my experience at Fifth Third Bank & ATM in Naperville was fantastic. If you're looking for a bank with a professional staff, friendly atmosphere, and excellent customer service, then this is definitely one to consider.

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PNC Bank

Highlights
Friendly Staff
Smooth Transactions
Helpful Staff

First of all, I was greeted with a warm welcome by their friendly staff who were eager to assist me with whatever I needed. Their customer service skills were top-notch and they made me feel like a valued customer.

As I conducted my transaction, I noticed how smooth everything was. There were no long lines or waiting periods, which is always a plus in my book. The teller was efficient and knowledgeable, making sure to answer any questions I had along the way.

What impressed me the most about PNC Bank was their staff's dedication to being helpful. They went above and beyond to make sure that all of my banking needs were met and even offered additional services that could benefit me in the future.

Overall, my experience at PNC Bank in Naperville was excellent. Their friendly staff, smooth transactions, and helpful nature truly set them apart from other banks. If you're looking for a bank that values its customers and provides exceptional service, then PNC Bank is definitely worth checking out!

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Old Second National Bank - Naperville Branch

Highlights
Helpful customer service
Online banking options
Tech upgrades available

First of all, I was impressed by the helpful customer service. The staff were friendly and went out of their way to assist me with my banking needs. They even offered me a cup of coffee while I waited in line!

I also found that Old Second National Bank offers a variety of online banking options, which is perfect for those who prefer to do their banking from home or on-the-go. Their website was easy to navigate and I didn't have any issues accessing my account.

Another highlight of this bank is their commitment to tech upgrades. In today's digital age, it's important for banks to keep up with the latest technology trends, and Old Second National Bank does just that. They offer mobile check deposit and other features that make banking more convenient.

Overall, I had a great experience at Old Second National Bank - Naperville Branch. With helpful customer service, online banking options, and tech upgrades available, this bank is definitely worth considering when looking for the best banks in Naperville.

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First Secure Community Bank of Naperville

Highlights
Great customer service
Willingness to help
Friendly staff
Easy account opening process

First off, I was impressed by their great customer service. As soon as I walked in, the staff greeted me with a smile and were more than willing to help me with anything I needed. They were patient in answering all my questions and even went above and beyond to offer me additional information on their services and products.

The willingness to help didn't stop there. When I expressed interest in opening up a new account, the staff made it an easy process for me. The paperwork was minimal and they took care of everything else. It was refreshing to see how efficient they were while still maintaining their friendly demeanor.

Speaking of the staff, they were all incredibly friendly! It's not often you find people who genuinely enjoy their jobs, but the team at First Secure Community Bank seemed happy to be there and were eager to assist me throughout my visit.

Overall, I had a great experience at First Secure Community Bank of Naperville. The combination of great customer service, willingness to help, friendly staff, and easy account opening process make this bank a standout choice for anyone looking for banking options in Naperville.

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BMO Harris Bank

Highlights
Friendly staff
Knowledgeable
Helpful

First impressions are important, and I was immediately impressed with the friendly and welcoming atmosphere at BMO Harris. The staff was not only friendly but also knowledgeable about all the services they offer. They took their time to answer all my questions, making sure I understood everything before leaving.

Aside from being helpful, the bank's facilities were top-notch. The interior decor is modern and sleek, giving a pleasant vibe. Their online banking platform was also user-friendly and easy to navigate.

What sets BMO Harris Bank apart from others in Naperville is its personal touch when it comes to customer service. It genuinely felt like they cared about me as a customer rather than just another account number.

Overall, I highly recommend BMO Harris Bank for anyone looking for a hassle-free banking experience in Naperville. With their friendly staff, knowledgeable bankers, and helpful services, it's no wonder why they're one of the best banks in town!