The Absolute Best Banks in Arlington Heights [Updated 2024]

With over a decade of experience dealing with various banks, I've had my fair share of ups and downs. But through it all, I've discovered some hidden gems that go above and beyond to provide excellent customer service.

After reviewing 12 different banks in the city, I'm excited to share my top picks for the best banks in Arlington Heights. From personalized financial plans to convenient online banking options, these banks have earned their spot on my list.

So whether you're new to the area or just need a change of pace, let me be your guide to finding the perfect bank for your needs in Arlington Heights, IL.

AAEC Credit Union

Highlights
Great loan services
Excellent customer service
Quick and easy process

First of all, I was impressed by their loan services. They offer a wide range of loans to fit every need, from car loans to personal loans. Plus, the process is so quick and easy that it'll leave you wondering if you even applied for a loan at all!

The customer service at AAEC Credit Union is simply top-notch. The staff there is very friendly and knowledgeable. They went out of their way to make me feel welcome and answer any questions I had. Their dedication to providing excellent customer service is truly admirable.

One thing that stood out to me was how well-organized everything was. The application process was straightforward, and I never felt lost or confused while filling out the forms. The staff made sure that everything was in order before moving on to the next step.

Overall, my experience at AAEC Credit Union was remarkable! It's not just another bank; it's a place where you can get outstanding financial services with a personal touch. If you're looking for a bank in Arlington Heights with great loan services, excellent customer service, and an easy process, then AAEC Credit Union is definitely worth checking out!

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Old National Bank

Highlights
Helpful in fraud
Attentive to accounts
Friendly and polite

First off, I was blown away by the incredible customer service. The staff at Old National Bank were helpful in fraud and attentive to accounts, ensuring that every penny was accounted for. They answered all of my questions with patience and professionalism, making me feel like a valued customer.

But it wasn't just their expertise that impressed me. The employees were genuinely friendly and polite, creating a warm and welcoming atmosphere that made me want to come back again and again. It's rare to find such a perfect balance of knowledge and kindness in a bank these days, but Old National Bank has it down pat.

I also appreciated the modern facilities - everything from the sleek ATM machines to the clean and organized lobby suggested that this is a bank that takes pride in its appearance. And when I needed some help with online banking, they were right there to assist me.

Overall, I would highly recommend Old National Bank as one of the best banks in Arlington Heights. Their combination of expertise, friendliness, and attention to detail really stood out to me during my visit. So if you're looking for a bank with top-notch service, look no further than Old National Bank!

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Bank of America (with Drive-thru ATM)

Highlights
Drive-thru ATM available after hours
Professional and welcoming staff
Outstanding customer service
Knowledgeable employees
Convenient location

First off, the convenience of having a drive-thru ATM available after hours is something that really stood out to me. As someone who often forgets to withdraw cash during business hours, this was a lifesaver.

As soon as I walked into the bank, I was greeted by the most professional and welcoming staff. They made me feel right at home and were eager to assist me with any questions or concerns I had.

Not only were they friendly, but they provided outstanding customer service. They took the time to listen to my needs and offered personalized solutions that fit my financial situation perfectly.

The employees at Bank of America are extremely knowledgeable in their field and were able to answer all of my questions with ease. It's clear that they take pride in their work and genuinely care about helping their customers.

Lastly, the location couldn't be more convenient. It's easily accessible from anywhere in Arlington Heights and has ample parking available.

Overall, I highly recommend Bank of America (with Drive-thru ATM) for anyone looking for a reliable and trustworthy banking experience. The exceptional customer service, professional staff, and convenient location make it one of the best banks in Arlington Heights!

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Bank of America (Lobby Service Only)

Highlights
Good experience
Informative staff
Knowledgeable

First of all, I was impressed by the knowledgeable and informative staff who were more than happy to assist me with all my banking needs. They were not only able to answer all my questions but also provided me with additional information that I didn't even know I needed.

The bank's lobby is spacious, clean, and well-lit which made for a great experience. The staff seemed to go above and beyond to make sure that every customer was taken care of promptly.

One thing that stood out to me was how much the bank valued their customers' time. They had a quick check-in system that helped save time while waiting in line.

Another highlight of Bank of America (Lobby Service Only) was their competitive interest rates on savings accounts and other financial products. It definitely shows that they're committed to providing value for their customers.

Overall, it was a good experience at Bank of America (Lobby Service Only). The knowledgeable staff made everything easy for me and I felt confident leaving the bank with the knowledge that my finances are in good hands. If you're looking for a bank in Arlington Heights, Bank of America (Lobby Service Only) should definitely be on your list!

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Chase Bank

Highlights
Personable staff
Excellent service
Knowledgeable
Friendly

Firstly, I must say that the staff at Chase Bank in Arlington Heights are incredibly personable. They greeted me with warm smiles and made me feel right at home. As someone who values good customer service, I was impressed by their excellent service. The employees were very attentive to my needs and answered all of my questions with patience and understanding.

Furthermore, I found the staff to be highly knowledgeable about the banking products and services they offer. They took the time to explain things in detail so that I could make an informed decision about which account to open.

What stood out to me most was how friendly everyone was. It's not often you find a bank where the employees seem genuinely happy to be there. It was refreshing to see people who enjoy their job and are passionate about helping others.

In conclusion, I highly recommend Chase Bank in Arlington Heights for anyone looking for a bank with knowledgeable staff, excellent service, and a friendly atmosphere. Don't just take my word for it- go check them out yourself!

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Bank of Hope

Highlights
Fast service
Friendly staff
Familiar faces

First and foremost, I was impressed with the fast service I received when entering the bank. I didn't have to wait long before being greeted by a friendly banker who immediately assisted me with my transaction.

Speaking of friendly, the staff at Bank of Hope are some of the most welcoming people I've ever met. They treated me like a VIP customer even though it was my first time there. They were patient in answering all my questions and made sure that I left feeling satisfied with my banking experience.

One thing that stood out to me about Bank of Hope is that they have a lot of familiar faces working there. It's always nice to see someone you recognize when you visit a business, especially when it comes to your finances.

Overall, I highly recommend Bank of Hope for anyone looking for a reliable bank in Arlington Heights. The fast service, friendly staff, and familiar faces make banking there an enjoyable experience.

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PNC Bank

Highlights
Great customer service
Knowledgeable and professional staff
Manager Katarzyna was amazing
Jolanta Sawicki is an excellent professionalist

First off, I have to say that the customer service at PNC Bank is top-notch. From the moment I walked in, the staff greeted me with a smile and were ready to assist me with my banking needs.

The staff at PNC Bank are not only friendly but also knowledgeable and professional. They were able to answer all of my questions about their products and services without hesitation. Manager Katarzyna was particularly amazing - she went above and beyond to make sure all of my concerns were addressed.

I must also give praise to Jolanta Sawicki who proved herself as an excellent professionalist. She provided me with detailed information on various accounts and helped me choose the best one for my needs.

Overall, my experience at PNC Bank in Arlington Heights was exceptional. The combination of great customer service, knowledgeable staff, and helpful management made for a stress-free banking experience. If you're looking for a bank that truly cares about its customers, then I highly recommend giving PNC Bank a try.

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Village Bank & Trust

Highlights
Professional customer service
Assistance with unauthorized charges
Attentive staff

First and foremost, I was impressed by the professional customer service offered at this bank. The staff was friendly, courteous, and attentive to my needs as a customer. They made me feel welcome from the moment I walked in the door.

One thing that stood out to me was their willingness to assist with any issues I had with my account, including helping me dispute some unauthorized charges. They handled this matter with extreme care and attention to detail, making sure everything was resolved in a timely manner.

The staff at Village Bank & Trust were also very attentive, making sure all of my questions were answered thoroughly and offering helpful suggestions for managing my finances. They truly went above and beyond to ensure that I had a positive experience.

Overall, I highly recommend Village Bank & Trust for anyone looking for a bank that provides excellent customer service and personalized attention. Their commitment to excellence is evident in every aspect of their operations. So if you're tired of feeling like just another number at your bank, give Village Bank & Trust a try – you won't be disappointed!

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First Northwest Bank

From the moment I walked in, I was greeted with a warm smile and welcoming atmosphere. The staff were attentive and knowledgeable, answering all my questions with ease. Their online banking system is top-notch, making it easy to manage my accounts from anywhere. The cherry on top? They even offer free coffee! Who says banking can't be fun? Overall, I highly recommend First Northwest Bank to anyone looking for a friendly and reliable banking experience.

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Parkway Bank & Trust Co

Highlights
Exceptional and personalized service
Friendly staff
Efficient and professional

Firstly, I was impressed with the exceptional and personalized service that I received. The staff were incredibly friendly and welcoming, making me feel like a valued customer from the moment I walked through the door.

As I spoke to the teller, I noticed that they were efficient and professional in their work while also maintaining a warm demeanor. They took time to listen to my needs and offered suitable advice based on their expertise.

I also found it intriguing how Parkway Bank & Trust Co is a community bank that has been around for over half a century. It's impressive how they have managed to maintain an enviable reputation as one of the top banks in Arlington Heights.

Overall, my experience at Parkway Bank & Trust Co was delightful. Their friendly staff, exceptional service, and professionalism stand out among other banks in Arlington Heights. If you're looking for a bank that treats you like family while providing top-notch services, then Parkway Bank & Trust Co is your best bet.

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Huntington Bank

Highlights
Great customer service
Convenient locations
Online banking options

First and foremost, I was impressed by the great customer service offered at this branch. The staff was friendly, knowledgeable, and patient with my endless questions. As someone who values good customer service, I can confidently say that Huntington Bank exceeded my expectations.

In addition to their exceptional customer service, Huntington Bank also has convenient locations throughout Arlington Heights. This is great news for those of us who don't want to spend hours driving around town just to make a deposit or withdrawal. With multiple locations available, it's easy to find a branch that fits your needs.

Another highlight of Huntington Bank is their online banking options. I found it incredibly convenient to be able to check my account balances and transfer funds from the comfort of my own home. The bank's website is user-friendly and easy to navigate.

Overall, I highly recommend Huntington Bank for anyone in search of a reliable and convenient bank in Arlington Heights. Their commitment to quality customer service combined with their accessible locations and online banking options make them stand out among other banks in the area.

BMO Harris Bank

Highlights
Excellent customer service
Convenient location
Wide range of banking services

First and foremost, I was impressed by the excellent customer service provided by the staff. They greeted me with a smile and were very welcoming, making me feel at ease right away. They listened patiently to my queries and answered them in detail, leaving no room for confusion or doubt.

The bank's convenient location was also a plus point. It's situated in a prime area of Arlington Heights, making it easily accessible for anyone living or working nearby. I didn't have to go out of my way to visit the bank which saved me time and effort.

What impressed me the most about BMO Harris Bank was their wide range of banking services. From checking accounts to loans, everything is catered for here. I even got an opportunity to speak with one of their financial advisors who gave me some expert advice on managing my finances.

Overall, my experience with BMO Harris Bank was top-notch. The combination of excellent customer service, convenient location and wide range of banking services make this bank one of the best options in Arlington Heights. If you're in need of a reliable and trustworthy bank then look no further than BMO Harris Bank!